Privacy Policy
This Privacy Policy explains how Ultimate Entertainment Network LLC, operating as HouseCall HQ ("we," "us," or "our"), handles information collected through myhousecallhq.com, our demo request form, and related business inquiries.
Information we collect
When you request a demo or contact us, we collect the information you provide, such as your name, email address, phone number, practice name, practice type, the improvements you are interested in, and your communication preferences. We also retain related inquiry and follow-up records.
Our website and form providers may process technical information such as IP address, browser and device information, page activity, timestamps, and form submission details to operate the website, maintain security, and support the inquiry process. Cookies or similar technologies may be used by these services.
How we use information
- Respond to questions and demo requests.
- Arrange demonstrations and follow up on your interest.
- Maintain business records and manage our relationship with you.
- Operate, protect, and improve our website and services.
- Meet applicable legal obligations.
Service providers and sharing
We use providers, including GoHighLevel/LeadConnector and email service providers, to host forms, store and organize inquiries, and support communications. These providers process information as needed to provide their services. Information may also be disclosed when required by law or to protect legal rights and address misuse.
We do not sell personal information or share it with other businesses for their own marketing. Mobile information and text-message consent are not sold or shared with third parties for their marketing or promotional purposes.
Communication choices
Our current demo follow-up uses email and manual follow-up. Automated SMS is currently disabled. Submitting a demo request does not enroll you in automated text messages. If SMS is enabled later, it will require the applicable consent and service configuration. You may ask us to stop promotional email or follow-up by contacting us at the email below.
Retention and your requests
We retain inquiry information as needed to respond to your request, maintain our business relationship and records, and meet legal obligations. You may request access, correction, or deletion of your information by emailing [email protected]. We may need to verify your identity and may retain information where required or permitted by applicable law.
Security and healthcare information
No website, email service, or transmission method can guarantee absolute security. This public website does not establish a patient relationship and is not a patient portal. Any services involving patient information require separate review, configuration, and appropriate agreements before use. This policy does not claim that HouseCall HQ is HIPAA certified or SOC 2 certified.
Third-party sites and changes
Other websites and services linked from this site have their own privacy practices. We may update this policy and will post the revised version with its effective date.
Contact
For privacy questions or requests, contact Ultimate Entertainment Network LLC at [email protected].